Silver Tulip Hotel, good afternoon. How can I help you?
Ah, yes. Good afternoon. I'd like to book a room for next Friday.
Certainly, sir. How many nights will you be staying?
Just one, please.
And would you like a single or double room?
A double room, please.
A double room. And would you like twin beds or a king-sized bed?
A king-sized bed, please.
Let me see. Yes, we do have a double room available for next Friday.
Would you like me to book it for you?
Yes, please.
Could I have your name, please?
Yes, it's Edward Francis.
Is that F-R-A-N-C-E-S?
No, it's F-R-A-N-C-I-S.
F-R-A-N-C-I-S.
Yes, that's right.
And your home address, please, sir?
Yes, it's 23 Cypress Avenue, Cambridge.
Is that C-Y-P-R-U-S?
No, C-Y-P-R-E-S-S, like the tree.
Oh, I see. And your postcode is?
C-B-3-9-N-F.
And it's just for one night?
Yes, that's right.
We can reserve a parking space for you. Are you coming by car?
Actually, I'll be taking a taxi from the station.
That's fine. And one last question. Would you like dinner and breakfast?
No dinner, thank you, but I'd like breakfast.
Just breakfast.
So, to confirm, you're arriving on Friday the 16th of April and leaving on Saturday the 17th.
That's one night in a double room with a king-size bed with breakfast.
That's right. Thank you very much.